Privacy Policy
Your Privacy Matters to Us
At BantuanSTRMyKasih.my (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit https://bantuanstrmykasih.my/.
📋 Information We Collect
Information You Provide to Us
When you interact with our website, you may voluntarily provide:
- Contact Information: Name, email address when using our contact forms
- Feedback and Communications: Messages, suggestions, or questions you send us
- User Content: Comments, experiences, or stories you share
Information Automatically Collected
When you visit our site, we automatically collect:
- Technical Data: IP address, browser type and version, operating system
- Usage Data: Pages visited, time spent on pages, click patterns
- Device Information: Device type, screen resolution, language preferences
- Location Data: General location (country/state level) based on IP address
🎯 How We Use Your Information
We use the collected information for the following purposes:
To Provide and Improve Our Services
- Respond to your inquiries and feedback
- Improve website functionality and user experience
- Fix technical issues and optimize performance
- Develop new content based on user needs
To Communicate With You
- Answer your questions about STR and MyKasih programs
- Send responses to your feedback or contributions
- Notify you of important updates (only if you’ve opted in)
To Ensure Security and Compliance
- Detect and prevent spam, fraud, or abuse
- Monitor site stability and performance
- Comply with legal obligations
We will NEVER:
- Sell your personal information to third parties
- Use your data for unrelated marketing purposes
- Share your information without your consent (except as legally required)
🍪 Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device that help us improve your browsing experience.
How We Use Cookies
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and choices
Managing Cookies
You can control cookies through your browser settings:
- Accept or Reject: Most browsers allow you to accept or reject cookies
- Delete Cookies: You can delete cookies already stored on your device
- Block Future Cookies: Set your browser to block cookies from our site
Note: Disabling cookies may affect some features of our website.
🔗 Third-Party Services
We may use trusted third-party services to enhance our website:
Analytics Services
- Google Analytics: Helps us understand site usage patterns
- Data collected is anonymized and aggregated
- Learn about Google’s privacy practices
Advertising Partners
- May display relevant ads to support our free content
- Use anonymized data only
- Subject to their own privacy policies
External Links
Our site may contain links to external websites. We are not responsible for their privacy practices.
🔒 Data Security
We take your data security seriously:
✓ Encryption: SSL/TLS encryption for data transmission
✓ Access Controls: Limited access to personal data
✓ Regular Updates: Security patches and monitoring
✓ Data Minimization: We only collect what’s necessary
While we implement strong security measures, no internet transmission is 100% secure. We encourage you to also take precautions when sharing information online.
👤 Your Rights and Choices
You have the right to:
Access Your Data
Request a copy of the personal information we hold about you
Correct Your Data
Update or correct inaccurate information
Delete Your Data
Request deletion of your personal information (subject to legal requirements)
Opt-Out
Unsubscribe from any communications or disable analytics tracking
Data Portability
Receive your data in a structured, commonly used format
To exercise any of these rights, please contact us at admin@bantuanstrmykasih.my
🌏 Data Retention and Location
- Retention Period: We keep personal data only as long as necessary for the purposes outlined
- Data Location: Data may be processed and stored in various locations where our service providers operate
- International Transfers: We ensure appropriate safeguards for any international data transfers
👶 Children’s Privacy
Our website is intended for general audiences. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
📝 Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our practices
- New features or services
- Legal requirements
How We’ll Notify You:
- Post the updated policy on this page
- Update the “Last Updated” date
- For significant changes, we may notify you via email (if you’ve provided it)
We encourage you to review this policy periodically.
📧 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: admin@bantuanstrmykasih.my
Website: https://bantuanstrmykasih.my/contact-us
We aim to respond to all privacy-related inquiries within 48 hours.
🤝 Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
This Privacy Policy is written in accordance with applicable Malaysian privacy laws and international best practices.
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